Download PS Form 1000, also known as USPS Claim For Loss Or Damage. This form, along with supporting document and/or receipts is what you will need to file a claim with the United States Postal Service for recovery of property or funds if they are lost or damaged.
How To Write
Step 1 – Read the information located on the first page to be clear with regard to what is needed to successfully file a claim with the United States Postal Service.
Some of the required documentation is as follows:
- Your original mailing receipt for Insured, COD or Registered Mail, Express Mail service.
- Supply any original mailing receipts for Unnumbered Insured and/or Express Mail service must be surrendered at the time the claim is initiated.
- Evidence of value, such as a sales receipt (if applicable), invoice or bill of sale, or statement of costs for reconstruction of Express Mail service documents.
- Either the mailer or recipient may provide evidence of the value of the contents of the insured package.
- If this was an Internet purchase, you also must provide a copy of the front and the back of the canceled check, money order, or a copy of the credit card billing statement.
- If this purchase was acquired using an Internet account, you must provide a final transaction sheet indicating the amount deducted from the account as required.
- Provide Proof of Damage and/or Estimate of The Cost of Repair: For damage, loss, or even partial loss of contents, the addressee must present the following:
- (a) The container, wrapping, packaging, and any contents that were received damaged
- (b) The original receipt you received when mailing, or other proof of mailing as specified in paragraph 1, above
- (c) Evidence of the value of the contents and (d) Estimated repair (should it apply).
- Read all of the information on page one prior to proceeding to completion of the form on page 2
Step 2 – Section A to be completed by Customer – 1. Mailer Information – complete blocks a. through j.:
- a. First Name
- b. Middle Intitial
- c. Last Name
- d.Business Name (use only if this is a company)
- e. Street Name 1. (number, street, suite or apartment number)
- f. Street Name 2. (number, street, suite or apartment number)
- g. City
- h. State
- i. Zip + 4
- j. Telephone Number (include area code)
Step 3 – Section A – 2. Addressee Information – complete blocks a. through j.:
- a. First Name
- b. Middle Intitial
- c. Last Name
- d.Business Name (use only if this is a company)
- e. Street Name 1. (number, street, suite or apartment number)
- f. Street Name 2. (number, street, suite or apartment number)
- g. City
- h. State
- i. Zip + 4
- j. Telephone Number (include area code)
Step 4 – Section A – 3. Payment Assignment- Alternate Payment Address – Complete blocks a. through f.:
- a. Who is to receive payment? (Check appropriate box)
- b. Street Name 1 (if other than above) (Number, Street, Suite/Apt number)
- c. Street Name 2 (Number, Street, Suite/Apt number)
- d.City
- e. State
- f. Zip + 4
Step 5 – Section A – 4. Description of lost or damaged articles ( if needed, use a separate sheet and attach – complete columns a. through e. as follows:
- a. Item number
- b. Description of Lost or Damage Articles
- c. Article Code (see cover sheet for codes)
- d. Value or Cost
- e. Purchase Date
Step 6 – Section A – 5. COD Amount to be Remitted to Sender (for business mailer COD claims only.
- Enter COD dollar amount
Step 7 – Section 6 :
Enter the dollar amount for articles listed on the claim
Step 8 – Section 7 – Complete a., b. and c. – This is the area that provides Certification and Signature:
Read the block in section 7- If you agree, continue –
- a. Customer Submitting Claim (check appropriate box
- b. Signature of customer filing claim
- c. Date (mm/dd/yyyy format)
Step 9 – Take the completed form along with section B to a local claim center. Do Not Complete any part of section B as this is reserved only for the postal employee where the claim is being filed.
Step 10 – Read the privacy policy that is provided with this form.