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Download PS Form 1000, also known as USPS Claim For Loss Or Damage. This form, along with supporting document and/or receipts is what you will need to file a claim with the United States Postal Service for recovery of property or funds if they are lost or damaged.

How To Write

Step 1 – Read the information located on the first page to be clear with regard to what is needed to successfully file a claim with the United States Postal Service.

Some of the required documentation is as follows:

  • Your original mailing receipt for Insured, COD or Registered Mail, Express Mail service.
  • Supply any original mailing receipts for Unnumbered Insured and/or Express Mail service must be surrendered at the time the claim is initiated.
  • Evidence of value, such as a sales receipt (if applicable), invoice or bill of sale, or statement of costs for reconstruction of Express Mail service documents.
  • Either the mailer or recipient may provide evidence of the value of the contents of the insured package.
  • If this was an Internet purchase, you also must provide a copy of the front and the back of the canceled check, money order, or a copy of the credit card billing statement.
  • If this purchase was acquired using an Internet account, you must provide a final transaction sheet indicating the amount deducted from the account as required.
  • Provide Proof of Damage and/or Estimate of The Cost of Repair: For damage, loss, or  even partial loss of contents, the addressee must present the following:
  • (a) The container, wrapping, packaging, and any contents that were received damaged
  • (b) The original receipt you received when mailing, or other proof of mailing as specified in paragraph 1, above
  • (c) Evidence of the value of the contents and (d) Estimated  repair (should it apply).
  • Read all of the information on page one prior to proceeding to completion of the form on page 2

Step 2 – Section A to be completed by Customer – 1. Mailer Information – complete blocks a. through j.:

  • a. First Name
  • b. Middle Intitial
  • c. Last Name
  • d.Business Name (use only if this is a company)
  • e. Street Name 1. (number, street, suite or apartment number)
  • f. Street Name 2. (number, street, suite or apartment number)
  • g. City
  • h. State
  • i. Zip + 4
  • j. Telephone Number (include area code)

Step 3 – Section A – 2. Addressee Information – complete blocks a. through j.:

  • a. First Name
  • b. Middle Intitial
  • c. Last Name
  • d.Business Name (use only if this is a company)
  • e. Street Name 1. (number, street, suite or apartment number)
  • f. Street Name 2. (number, street, suite or apartment number)
  • g. City
  • h. State
  • i. Zip + 4
  • j. Telephone Number (include area code)

Step 4 – Section A – 3. Payment Assignment- Alternate Payment Address – Complete blocks a. through f.:

  • a. Who is to receive payment? (Check appropriate box)
  • b. Street Name 1 (if other than above) (Number, Street, Suite/Apt number)
  • c. Street Name 2 (Number, Street, Suite/Apt number)
  • d.City
  • e. State
  • f. Zip + 4

Step 5 – Section A – 4. Description of lost or damaged articles ( if needed, use a separate sheet and attach – complete columns a. through e. as follows:

  • a. Item number
  • b. Description of Lost or Damage Articles
  • c. Article Code (see cover sheet for codes)
  • d. Value or Cost
  • e. Purchase Date

Step 6 – Section A  – 5. COD Amount to be Remitted to Sender (for business mailer COD claims only.

  • Enter COD dollar amount

Step 7 – Section 6 :

Enter the dollar amount for articles listed on the claim

Step 8 – Section 7 – Complete a., b. and c. – This is the area that provides Certification and Signature:

Read the block in section 7- If you agree, continue –

  • a. Customer Submitting Claim (check appropriate box
  • b. Signature of customer filing claim
  • c. Date (mm/dd/yyyy format)

Step 9 – Take the completed form along with section B to a local claim center.  Do Not Complete any part of section B as this is reserved only for the postal employee where the claim is being filed.

Step 10 – Read the privacy policy that is provided with this form.

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